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- How to set send/receive (sync) settings in Outlook 2013/2016 1. Go to the Send/Receive tab. Select the drop down arrow and choose “Define Send/Receive Groups.” 2. Check the second box that says, “Schedule an automatic send/receive every 30 minutes.” This is how often Outlook syncs your mailbox, not how often you receive mail.
- To adjust the sync frequency settings for your personal email, view this info. From a Home screen, swipe up or down from the center of the display to access the apps screen. These instructions only apply to Standard mode and the default Home screen layout. Tap the Menu icon (upper-left) then tap the Gear icon.
- Quick video on how to change your email check frequency in Outlook 2016 so that you can make it check for emails more often than the default of 30 minutes be.
An offline address book (OAB) is a downloadable address list collection that Outlook users can access while disconnected from Exchange Online. Admins can decide which address lists are made available to users who work offline.
Open Outlook, and hit the Send/Receive button. Click on Send/Receive Groups drop down box and Select Define Send/Receive Groups. Under All Accounts, Click on Schedule an Automatic Send/Receive every. Change the Minutes value from 30 to a smaller number.
Offline address books are generated every 8 hours.
For more information about address lists in Exchange Online, see Address lists.
For OAB procedures, see Offline address book procedures.
How users download offline address books
In Outlook, click File > Account Settings > Download Address Book.
On the Offline address book dialog box that's displayed, make the following selections:
Download changes since last Send/Receive: By default, this check box is selected. Unchecking this box causes a full download of the OAB.
Choose address book: This drop-down list will display the offline address books that are available to you. Depending on what an admin has configured, you might see only one value here (for example, the global address list).
Click OK. The OAB is downloaded and saved on your computer.
Outlook Sync Frequency Calculator
Conditions that cause a full download of the OAB
There are situations where Outlook will always perform a full OAB download. For example:
Outlook Calendar Sync Frequency
There's no OAB on the client computer (for example, this is the first time you've connected to your Exchange Online mailbox in Outlook on this computer).
The version of the OAB on the server and the client don't match (a more recent version of the OAB is present on the server).
One or more OAB files are missing from the client computer.
A previous full download failed, and Outlook has to start over.
When a user has multiple MAPI profiles on the same Outlook client computer and they switch between the two profiles that both use Cached Exchange Mode, multiple full OAB downloads of the same OAB files will occur.