Jabber Software

The Cisco Jabber Plugin is a call control integration module, which enables interfacing USB audio devices seamlessly with Cisco Jabber UC client. With the Cisco Jabber Plugin, you benefit from a fully tested solution making use of Cisco Jabber™ together with our headsets. Jabber for Desktop is a softphone application that lets you use a Windows or Mac computer to place and answer calls from your Ohio University work number. If your university-owned PC does not have the Software Center application, contact your departmental IT technician or the IT Service Desk to.

Jabber Software Upgrade

Follow the instructions below to upgrade the Cisco Jabber software on a Windows machine.

Jabber Software Phone

  1. Open Cisco Jabber.
  2. In the Jabber hub, select the Menu (gear) icon and choose Help -> Check for updates.
  3. If you are using the most recent version of Cisco Jabber, you will see a message that indicates so. If not, you will be offered the opportunity to upgrade. Click Install the update.
  4. After the file downloads, click Install.
  5. Verify that you accept the terms of the End User License Agreement and click Accept and Install.
  6. When prompted with the question, “Do you want to allow this app to make changes to your device?”, click Yes.
  7. Click Finish.
    The Cisco Jabber software restarts, prompting you to enter your SUNet ID and password.
Software

If your account has been configured to use the Multiline feature, the new dropdown box that shows your available phone lines is now active.