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Avast Delete Web Shield Logo

Apr 06, 2017 Remove Web Shield adware from Internet browsers: At time of research, Web Shield did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers. Sign in to Avast Account. Keep me signed in. Submit button not available until all fields are filled correctly. Trouble signing in? Create an account. Oct 18, 2020 Avast is already activated on 'downloaded services' in the accessibility menu, but the web shield is still deactivated Quote from: the.julie on November 21, 2020, 02:34:15 PM I would contact the AVAST customer supoort directly and send them these photos. Jul 20, 2009 I have the free version of Avast 4.8. Web Shield is slowing my browsing to a crawl, and I want to turn it off. I have searched the program, its help contents, and this site looking for how to do this, but have only found the vague answer in the help section that: 'The checkbox turns on/off the web scanning feature'.

It is straightforward to disable the Avast Firewall. You can either disable only Avast Firewall component or disable all Avast shields, i.e., Web Shield, File System Shield, Mail Shield, Antispam, and Firewall. How to Turn off Avast Firewall. If you want to disable or turn off Avast Firewall Security only, you should try the following simple steps.

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avast! 2015

1. Open avast (click on small yellow icon on Windows task bar at bottom of the screen)
2. At bottom of left menu of the Overview screen, select Settings
3. On left menu of the Settings screen, select Active Protection
4. Beside Web Shield click on Customize
5. On left menu of the Web Shield settings screen, select Exclusions
6. Under “URLs to Exclude”, enter the primary web address for your MLS (or enter http://*web.ctimls.com) and click the Add button
7. Optional: Under “URLs to Exclude”, enter the secondary web address for your MLS (or enter http://*mls.com) and click the Add button
8. Click the OK button at the bottom of the screen and close avast!
9. Close and re-open your Internet browser
10. If the primary address is still blocked, enter the secondary web address for your MLS.
11. If both primary and secondary websites are blocked, re-start your computer.

If both primary and secondary websites are blocked after re-starting your computer:

1. Disable the Web Shield in avast; or
2. Reset avast:
   • 'Programs and Features' in the Windows Control Panel
   • Select avast
   • Click 'Change' and then click 'Repair'.

To configure all avast! Free AntiVirus 2015 'Shields' to not scan or block the CTI Navigator website for your MLS:

1. Open avast (click on small yellow icon on Windows task bar at bottom of the screen)
2. At bottom of left menu of the Overview screen, select Settings
3. On the General Settings screen scroll down the middle of the screen and click the down arrow beside 'Exclusions'
   [click on image to enlarge]
4. Select the 'URLs' tab
   [click on image to enlarge]
5. Enter the primary web address for your MLS (or enter http://*web.ctimls.com) and click the Add button
6. Optional: Under “URLs to Exclude”, enter the secondary web address for your MLS (or enter http://*mls.com) and click the Add button
7. Click the OK button at the bottom of the screen and close avast!
8. Close and re-open your Internet browser.

1. Open avast (click on small yellow icon on Windows task bar at bottom of the screen)
2. On left menu select Settings
3. On left menu select Active Protection
4. Beside Web Shield left-click the ON button
5. Select the desired time period to STOP the Web Shield. After a pause, “ON” should change to “OFF.”
6. Click the OK button and close avast!

avast! 7 & 6 Antivirus and Internet Security AutoSandbox

The avast! AutoSandbox feature is designed to run 'potentially suspicious applications' in a completely isolated virtual environment to prevent malicious programs from damaging your computer system. Running CTI Navigator or CTI UpdateManager in the avast! sandbox 'virtual environment' can prevent needed changes in CTI Navigator from being saved to your computer. The easiest way to configure the AutoSandbox in avast! to allow CTI Navigator and CTI UpdateManager to run normally is to select 'Open normally' (do not select avast's default recommendation to 'Open in sandbox'), and check 'Remember my answer for this program' before clicking OK on avast!'s security warning screen.

[click on image to enlarge]

Otherwise, follow the steps below to leave the avast! AutoSandbox enabled but to not interfere with CTI Navigator:

1. Close CTI Navigator.
2. Open avast! user interface (either right-click on the avast orange ball icon in the system tray and click 'Open avast! user interface'

   ordouble-click on the avast! desktop icon ).

3. Click the 'Additional Protection' tab on the left, select AutoSandbox, and then click the Settings button (on the right):
4. Select AutoSandbox in the list on the left, select/confirm 'Ask' as the AutoSandbox Mode, and click the Add button at the bottom:
   [click on image to enlarge]
5. Under 'Files that will be excluded from automatic sandboxing', either type the full path to CTI Navigator; or click the browse button, and browse to where CTI Navigator is installed on your computer [typically C:Programs FilesCTI Navigator or C:Programs Files (x86)CTI Navigator]
6. Select the CTI Navigator.exe file and click OK or press Enter. [Note. The '.exe' extension may be hidden until you change your Windows Explorer folder options to 'Show Hidden Files or Folders'.]
7. In a new box under 'Files that will be excluded from automatic sandboxing' repeat typing or browsing the full path to the CTI Navigator folder
8. Select the CTIUpdateManager.exe file and press Enter.
9. Click the OK button to save these settings, and then close the avast! user interface screen.

Click here to go directly to avast!'s support website for 'Using the AutoSandbox'.

avast!5x Internet Security Firewall

The Firewall in avast! Internet Security follows 'Application Rules' to control the level of Internet access granted to specific software applications such as CTI Navigator. Default rules are created automatically by avast! when an application is first used on a computer running avast! Internet Security. If you need to adjust the Application Rule avast! Internet Security creates for CTI Navigator, follow the steps below.

1. Run a CTI Navigator Internet function (such as Update or browser-based login) and then close CTI Navigator.
2. Open avast! Internet Security's user interface
   or
3. In the left pane click 'Firewall' and then click Application Rules.
   [click on image to enlarge]
4. Select Creative Technology or CTI Navigator in the Application column. If CTI is not listed, see note 1 below to create a new group.
5. Under 'Allowed Connections' beside CTI Navigator, click the tallest orange bar to select 'All connections':
   This setting should allow the CTI Navigator program to access the Internet for both incoming and outgoing communications.
6. Click OK.

Note 1. If neither Creative Technology nor CTI Navigator are listed in the Application list:

• click the 'New Group' button at the bottom of the Application Rules screen, and Rename the newly created 'All' Application to CTI Navigator.
• right-click on the CTI Navigator name you just created and select 'New application rule'
• Browse to the CTI Navigator.exe file (typically in C:Program FilesCTI Navigator; or, for a 64-bit Windows, in C:Program Files (x86)CTI Navigator (note: the file will display the round red CTI logo but may not display the '.exe' extension)
• Select the CTI Navigator.exe file and click Open
• Change Allowed Connections to 'All connections' as described in step 5 and 6 above.

Note 2. It should not be necessary, but you can specify the MLS server as a trusted network 'Friend' as follows:

• In the left pane of avast! Internet Security's main screen click 'Firewall' and then click 'Firewall Settings'
• On the Firewall Settings screen, click the 'Expert Settings' button on the right
  [click on image to enlarge]
• Click 'Friends' on the left
  [click on image to enlarge]
• Call CTI (800-533-1031) and ask for the IP address for your MLS server. Then enter this address under both 'From (IP Address)' and 'To (IP address)' on the Friends screen
• Click the OK button at the bottom of the Friends screen.

avast!5.x Antivirus Real-Time Web Shield

avast!5 Antivirus does not usually need to be configured to work with CTI Navigator. However, if it does interfere with downloading MLS program and/or data updates over the Internet, avast's Web Shield can be configured as follows:

1. Open avast! User Interface.
2. Click 'Real-Time' Shield in the left menu
3. Click Web Shield and either:
   • click the Stop button to temporarily stop Web Shield, then click OK; or
   • click the 'Expert Settings' button, and on the Main Setting screen either:
     • click Exclusions (recommended) on the left > check 'URLs to exclude' > enter ctimls.com in the box and click the OK button (see notes below); or
     • uncheck 'Enable Web scanning' to permanently stop Web Shield (not recommended).

Note a: If downloaded files are being corrupted, under Web Shield > Expert Settings > Exclusions > Main Settings, uncheck 'Use Intelligent Stream Scanning'. This sets downloaded files to be scanned only after all the parts have been downloaded and reassembled in a temporary folder, rather than being scanned piece meal as partial packets arrive.

Note b: If Web Shield falsely identifies downloaded CTI Navigator files as infected, under Web Shield > Main Settings > select Sensitivities > click a shorter Orange bar to lower the Heuristic sensitivity. Unlike comparisons to known virus signatures, heuristics are just probabilistic estimates of the likelihood that a file may harbor a new unknown virus.

Web Shield removal instructions

What is Web Shield?

Irrational Number Applications (the developers of Web Shield) claim that their product allows users to observe who is tracking their personal information and to improve Internet browsing performance by disabling certain browser functions. On initial inspection, some users may find this functionality legitimate and useful, however, be aware that Web Shield is classed as adware or a potentially unwanted program (PUP). The main reason for these negative associations is a deceptive software marketing method called 'bundling' (stealth installation of third party applications together with regular software) employed to distribute the Web Shield extension. After infiltration on Internet Explorer, Google Chrome, and Mozilla Firefox without users' consent, Web Shield generates intrusive online advertisements including text and in-text ads, banners, pop-ups, pop-unders, interstitial, and other ad types. Clicked advertisements often redirect to bogus websites containing infectious content, thereby exposing your computer to risk of infection.

Another important downside of this application is that it tracks various Internet browsing-related information that may be personally identifiable. Types of recorded information include geographic location, IP addresses, unique identifier numbers, website URLs visited, pages viewed (and activity on those pages), browsing history, and so on. Tracking of personally identifiable information can lead to serious privacy issues or even identity theft. Web Shield is similar to other applications claiming to enable various useful features. For example, Coupon Alert, Shopzy, iShopper, CorAdviser, and WebSmart App also claim to save time and money, however, these adware-type applications (including Web Shield) are developed solely to generate revenue by the display of intrusive online ads and sharing collected data with third parties. You are strongly advised to eliminate Web Shield from your Internet browsers immediately.

Web Shield is often distributed via small programs called 'download managers' (also called 'download clients', 'installers', etc.) used by freeware download websites such as download.com, soft32.com, and softonic.com. Although download managers supposedly ease the download process, they simply offer installation of additional programs to monetize the freeware download websites' traffic and free services. Additional applications presented are often described as 'legitimate and virus-free', however, they are likely to be adware or malware. Such computer infections can be avoided by closely analysing each step of the free. software download procedure to ensure that no additional applications are included. Furthermore, all programs downloaded from the Internet should be installed using the 'Custom' or 'Advanced' options - this will reveal any bundled applications listed for installation and allow you to opt-out. If you have installed Web Shield, the following instructions will guide you through the removal of this bogus app from your system.

Deceptive free software installers used in Web Shield adware distribution:

Web Shield adware generating intrusive online ads ('Web Shield Ads'):

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Quick menu:

• STEP 1. Uninstall Web Shield application using Control Panel.
• STEP 2. Remove Web Shield adware from Internet Explorer.
• STEP 3. Remove Web Shield ads from Google Chrome.
• STEP 4. Remove 'Ads by Web Shield' from Mozilla Firefox.
• STEP 5. Remove Web Shield ads from Safari.
• STEP 6. Remove rogue plug-ins from Microsoft Edge.

Web Shield adware removal:

Windows 10 users:

Right-click in the lower left corner of the screen, in the Quick Access Menu select Control Panel. In the opened window choose Programs and Features.

Windows 7 users:

Click Start (Windows Logo at the bottom left corner of your desktop), choose Control Panel. Locate Programs and click Uninstall a program.

macOS (OSX) users:

Click Finder, in the opened screen select Applications. Drag the app from the Applications folder to the Trash (located in your Dock), then right click the Trash icon and select Empty Trash.

In the uninstall programs window, look for 'Web Shield', select this entry and click 'Uninstall' or 'Remove'.

After uninstalling the potentially unwanted program that causes Web Shield ads, scan your computer for any remaining unwanted components or possible malware infections. To scan your computer, use recommended malware removal software.

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Remove Web Shield adware from Internet browsers:

At time of research, Web Shield did not install its browser plug-ins on Internet Explorer, Google Chrome, or Mozilla Firefox, however, it was bundled with other adware. Therefore, you are advised to remove all potentially unwanted browser add-ons from your Internet browsers.

Video showing how to remove potentially unwanted browser add-ons:

Remove malicious add-ons from Internet Explorer:

Click the 'gear' icon (at the top right corner of Internet Explorer), select 'Manage Add-ons'. Look for any recently-installed suspicious browser extensions, select these entries and click 'Remove'.

Optional method:

If you continue to have problems with removal of the ads by web shield, reset your Internet Explorer settings to default.

Windows XP users: Click Start, click Run, in the opened window type inetcpl.cpl In the opened window click the Advanced tab, then click Reset.

Windows Vista and Windows 7 users: Click the Windows logo, in the start search box type inetcpl.cpl and click enter. In the opened window click the Advanced tab, then click Reset.

Windows 8 users: Open Internet Explorer and click the gear icon. Select Internet Options.

In the opened window, select the Advanced tab.

Click the Reset button.

Confirm that you wish to reset Internet Explorer settings to default by clicking the Reset button.

Remove malicious extensions from Google Chrome:

Click the Chrome menu icon (at the top right corner of Google Chrome), select 'Tools' and click 'Extensions'. Locate: all recently-installed suspicious browser add-ons, select these entries and click the trash can icon.

Optional method:

If you continue to have problems with removal of the ads by web shield, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced… link.

After scrolling to the bottom of the screen, click the Reset (Restore settings to their original defaults) button.

In the opened window, confirm that you wish to reset Google Chrome settings to default by clicking the Reset button.

Remove malicious plugins from Mozilla Firefox:

Click the Firefox menu (at the top right corner of the main window), select 'Add-ons'. Click 'Extensions', in the opened window, remove all recently-installed suspicious browser plug-ins.

Optional method:

Computer users who have problems with ads by web shield removal can reset their Mozilla Firefox settings.

Open Mozilla Firefox, at the top right corner of the main window, click the Firefox menu, in the opened menu, click Help.

Select Troubleshooting Information.

In the opened window, click the Refresh Firefox button.

In the opened window, confirm that you wish to reset Mozilla Firefox settings to default by clicking the Refresh Firefox button.

Remove malicious extensions from Safari:

Make sure your Safari browser is active, click Safari menu, and select Preferences....

In the opened window click Extensions, locate any recently installed suspicious extension, select it and click Uninstall.

Optional method:

Make sure your Safari browser is active and click on Safari menu. From the drop down menu select Clear History and Website Data...

In the opened window select all history and click the Clear History button.

Remove malicious extensions from Microsoft Edge:

Click the Edge menu icon (at the upper-right corner of Microsoft Edge), select 'Extensions'. Locate all recently-installed suspicious browser add-ons and click 'Remove' below their names.

Optional method:

Cached

If you continue to have problems with removal of the ads by web shield, reset your Microsoft Edge browser settings. Click the Edge menu icon (at the top right corner of Microsoft Edge) and select Settings.

In the opened settings menu select Reset settings.

Select Restore settings to their default values. In the opened window, confirm that you wish to reset Microsoft Edge settings to default by clicking the Reset button.

• If this did not help, follow these alternative instructions explaining how to reset the Microsoft Edge browser.

Summary:

Commonly, adware or potentially unwanted applications infiltrate Internet browsers through free. software downloads. Note that the safest source for downloading free software is via developers' websites only. To avoid installation of adware, be very attentive when downloading and installing free software. When installing previously-downloaded free programs, choose the custom or advanced installation options – this step will reveal any potentially unwanted applications listed for installation together with your chosen free program.

Removal assistance:
If you are experiencing problems while trying to remove ads by web shield from your computer, please ask for assistance in our malware support forum.

Avast Delete Web Shield Login

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